Client hub · live

Every website, every number, every lead. One hub.

Maddex Hub monitors your websites around the clock, brings your Google, advertising, call, and social media data together, captures every inquiry, and delivers clear reports backed by evidence.

Accounts are created by our team. Need access? Ask your Maddex contact.

Get the app: iPhone Android
  • Websites monitored around the clock
  • Every page visually checked daily
  • Fixes tested before they go live
  • Two-step sign-in for every login
Uptime Monitoring
24/7
Uptime Monitoring
Every page checked every few minutes
Pages per SEO Check
500
Pages per SEO Check
Titles, links, headings, alt text
Google Rankings Tracked
100
Google Rankings Tracked
Per keyword, on mobile and desktop
Data Sources in One Place
12
Data Sources in One Place
Google, ads, calls, social media, forms, and more

Websites

Up, fast, secure, and working as expected

Every page is checked every few minutes. Screenshots are compared with how each page should look, and a browser tests the page like a visitor would: sliders move, tabs and accordions open, menus drop down, and links and forms work. Common WordPress issues are fixed automatically when possible, with notifications sent if human intervention is needed.

  • Uptime and response time monitoring, with alerts the moment a site goes down
  • Visual checks on mobile and desktop, down to the pixel
  • Functionality checks for sliders, tabs, menus, links, images, and forms
  • Automatic cache fixes for WordPress, followed by an email notification if human intervention is needed

Performance & Security

Faster pages, tested before they go live

Our proprietary WordPress plugin improves page speed and security. Every optimization is tested against the original on mobile and desktop before it goes live, preserving the page's appearance while improving performance.

  • Google PageSpeed and our own mobile and desktop tests
  • Real-visitor Core Web Vitals data from Chrome
  • Security headers, login limits, SSL certificates, and domain expiration monitoring

WordPress plugin

Maddex Shield & Speed

Our proprietary plugin powers optimization and security across every connected WordPress website, with Maddex Hub managing the process. It tests performance improvements before activation, applies selected SEO fixes, and clears caches when issues arise.

  • Nothing changes how pages look
  • Every change can be undone
  • Signed, automatic updates
  • Security

    Browser security headers, hidden WordPress details, per-user login limits, safer uploads, and a disabled file editor to help prevent unauthorized changes.

  • Performance, Tested First

    Critical CSS, deferred scripts, priority loading for the main image, and page and browser caching. Every fix is compared on mobile and desktop before it goes live.

  • Lighter Images

    WebP versions of every photo and optimized SVGs, served automatically to browsers that support them.

  • Cache Management

    Edits clear and refresh every cache, including WP Rocket, LiteSpeed, and Elementor caches, so pages don't display outdated content or missing styles.

  • Media Cleanup

    Finds unused images, removes them only with your approval, and keeps deleted files for 30 days so they can be restored.

  • SEO Fixes

    Titles, descriptions, image alt text, and broken links can be fixed from the Hub's SEO check, with an Undo option for each change.

Analytics

Who's on your website right now

Google Analytics, made easy to understand. See how many people are on your website right now, which pages they're viewing, where they came from, and how performance compares with the previous week or month.

  • Live visitors, updated minute by minute, with pages, locations, and devices
  • Visits, new visitors, time on site, and inquiries for any period
  • Each location's own Analytics property, displayed side by side

Map Rankings

Where you show up on Google Maps, street by street

Google shows different businesses depending on where someone searches from. The map grid checks your business's rankings at points around each location and colors the map: green where you're in the top three and red where your business is harder to find.

  • A grid of 25 to 169 points around each branch
  • Scans run on a schedule, with the map filling in as results arrive
  • Every scan is saved so you can watch the map turn green over time

Locations

One website, every branch tracked separately

A business with several branches can use one website with a dedicated page for each location. The Hub discovers branches through their Google Business Profiles, then tracks each location's profile views, reviews, phone calls, leads, and map rankings separately. It also checks that every location page displays the correct phone number and address.

  • Locations discovered automatically from Google Business Profiles and the website
  • Each branch's own CallRail number, reviews, leads, Analytics, and Ads account
  • One report with a breakdown for each location and the overall totals

Everything Connected

Google, ads, calls, and social media, side by side

Connect your accounts once, and the numbers arrive every day: Google Ads spend and results, Google Business Profile calls and directions, CallRail phone calls, and follower and post data from Facebook, Instagram, LinkedIn, and TikTok.

  • Social media accounts are read-only: nothing is ever posted
  • Performance is automatically compared with the previous period
  • Only connected data sources appear, with no empty boxes

Leads

Every inquiry, from first hello to closed deal

Forms built in the Hub, or your website's existing forms, send every inquiry into one pipeline. Drag leads from New to Won, set reminders, reply by email or WhatsApp, and see how quickly your team responds.

  • Lead score, source, and Google Ads click information on every lead
  • Reminders and notifications for the person responsible for each lead
  • Won deals sent back to Google Ads as conversion events

Automations

Follow-ups that run automatically

Workflows respond when a lead arrives, waits too long, or moves to a new stage. Send friendly emails at the right time, create call tasks for the lead owner, alert the team, update pipeline stages, or add tags. Start with a ready-made template and customize any message or timing.

  • Speed-to-lead workflows, no-response follow-ups, quote follow-ups, thank-you messages, and review requests
  • Wait steps, if/else conditions, goals, and sending hours, like those in major CRM platforms
  • Every step logged, with each lead's workflows available on their profile

Forms

Beautiful forms that keep spam out

Build multi-step forms with conditional display rules and file uploads, match them to your website's design, and embed them with one line of code. A honeypot field, timing checks, spam filtering, and Cloudflare's human verification help keep unwanted submissions away.

  • Visitors who leave halfway through are recorded as abandoned forms
  • Automatic replies sent in your name, plus Slack and email notifications
  • Views, steps, and inquiries tracked for every form

Reports

A clear report, with the evidence behind it

Every week or month, a branded PDF report arrives in your inbox. It shows what happened, what improved, and the supporting evidence, from screenshots of Google's performance tests to the security checklist. Choose exactly what the report covers.

  • Search, website, links, calls, social media, and leads, selected as needed
  • Reports for individual websites or the entire business, with a breakdown for each location
  • Key highlights first, explained in plain language

Audits

A website audit, ready to share

Audit a prospect's or new client's website in minutes. Check performance on mobile and desktop, SEO, technical health, Google and Maps visibility, security, tracking, and AI readiness. Generate a branded report in one of three designs and deliver it as a PDF by email.

  • Only real numbers: anything that couldn't be checked is clearly identified, never guessed
  • Choose the sections you need: everything, SEO only, or a custom combination
  • Scorecard, Ledger, or Signal design, each available in light or dark mode

Your Team

The right people see the right client information

Admins see everything. Developers, SEO managers, and customer success teams see only their assigned clients and the information their roles permit. Each client signs in to their own area with two-step sign-in and sees only the sections enabled for them.

  • Roles: Admin, Developer, SEO Manager, and Customer Success
  • Enable or disable each section and feature for individual clients
  • Clients submit requests through a board and share access using simple checklists
  • Clients book Google Meet calls with the team in one click

How it works

Three steps, then it runs by itself

There's no software to install on your computer and nothing to learn upfront. We set everything up with you, then the Hub keeps watch.

  1. 01

    Connect

    We add your websites and connect Google, ads, calls, social media, and forms. Setup takes minutes.

  2. 02

    We Watch and Fix

    The Hub checks everything around the clock. Many problems can be detected and fixed before you notice them.

  3. 03

    You See Results

    Open your dashboard anytime and receive reports in your inbox, backed by evidence.

Questions

Good to know

The short answers. Anything else, ask your Maddex contact: a real person answers.

Who is Maddex Hub for?

Maddex Hub is built for the businesses Maddex supports and the team that manages them. Each business signs in to its own area and sees only its websites, data, leads, and reports.

How do I get an account?

Accounts are created by our team, so there's no sign-up form. Contact your Maddex representative, and we'll email you your login details.

Does it work with any website?

Yes. Every website gets uptime monitoring, screenshot comparisons, functionality checks, SEO audits, and reports. WordPress websites also get our Shield & Speed plugin for performance optimization, security, and automatic fixes.

What happens when a website goes down?

The Hub detects outages within minutes, triggers an in-app alert, and sends an email notification. For WordPress websites, it first attempts a safe, automatic fix and alerts a team member if the issue persists.

Will it change my website or post on my pages?

Social media, call tracking, and advertising integrations only read data. Nothing is ever posted to your social media pages. On WordPress websites, every fix is tested against the original before going live, and every change can be undone.

Does the Hub track Google reviews?

Yes. The Hub collects new reviews from connected Google Business Profiles, alerts the team when low ratings come in, and sends a weekly summary of each client's new reviews every Monday. Reports include new reviews, star ratings, response rates, and review highlights. Replies can also be drafted and posted directly from the Hub.

My business has several branches. Does that work?

Yes. One website can support multiple locations. Each location's Google Business Profile, reviews, phone calls, leads, and map rankings are tracked separately. Reports include a breakdown for each location alongside the overall totals.

How often do reports arrive?

Reports are delivered by email as PDFs weekly or monthly. You choose what they cover, and previous reports remain available in the Hub.

Can I use it on my phone?

Yes. Add Maddex Hub to your home screen directly from your browser on an iPhone or Android device, and enable notifications for new leads and alerts. See how to get the app.

Your business online, at a glance.

Websites, numbers, leads, and reports in one calm place, on your computer and your phone.

No sign-up form: accounts are created by the Maddex team.

Maddex Hub: websites, marketing and leads in one place